American and Southwest Airlines Tours
Southwest’s signature Boeing 737 fleet gets its checks. Finally, tour attendees were treated to a spin around the training center, where
they had the opportunity to learn about the so-
phisticated flight simulators on which pilots take
their initial and annual check rides. After learning
about pilot training, all were treated to a tour of
the flight attendant training facilities.
Women in Aviation, International Conferences are becoming known for their trademark sponsor tours the day before Conference activities truly begin, and this year’s tours certainly
lived up to the hype. Both Southwest Airlines
and American Airlines hosted tours of their
maintenance, operations and training facilities
in the Dallas/Fort Worth metroplex.
I went on both American Airlines tours, to
the maintenance and training centers. We got
our tickets for the tour (we’d signed up ahead of
time) from WAI, but we had to check in with the
AA desk in the lobby to receive the “boarding
pass” to go through DFW security for the tour.
A bus went to Hangar 5 at DFW. The rest of us
went to Hangar 4, where C checks are handled.
We enjoyed a presentation on AA at DFW,
with high level information on the number of daily operations
(400+) out of the 1400 or so daily operations worldwide. Most
maintenance is done at night. B checks involve a crew of approximately 50 people, and are done in one night. C checks
are more extensive and can take a month to complete. After
the presentation, we walked through the facility to the hangar. Overhead is a track for the automated parts picker and
delivery robot. It receives information to pick parts and tools
out of the warehouse, and delivers them to the requesting location. It will also return parts and tools to their storage locations in the warehouse.
From the hangar we were bused to DFW terminal, where
we went through security and were escorted to lunch. The
lunch speaker spoke about the new EFB, which replaces 45
pounds of charts. We were shown a demo of YADA, which unties gate agents from the fixed computer terminal at the gate.
Now they can type in or scan a person’s reservation number, verify/change seat assignments, print bag tags and a boarding pass all in
one transaction. After lunch we each received a high visibility vest, and were escorted downstairs and outside into the baggage handling area, and learned about the system that keeps it all organized.
american airlines tour
Southwest Airlines tours included behind-the scenes operations at Love Field in Dallas, as well as the maintenance hangars, where
southwest airlines tour
Both of the airline tours consumed the better
part of an entire day, which is why the tours are al-
ways planned for the day before the Women in Avi-
ation Conference begins.
WAI would like to offer up a hearty thanks to the
numerous members and employees of both American Airlines and Southwest Airlines who took their
own personal time over the course of months to
make these tours extra special for Conference attendees. Their hard work certainly showed.